Agentic Claims Automation

Agentic Claims Automation

Agents read and check every claim. Your handler decides.

Book a conversation
Before and after

From weeks of waiting to minutes or same day

Most of a claim's cycle time is waiting between steps. Agents read and check the claim as it arrives, so the handler can decide simple claims the same day.

Today, by handWith agents, target
Life
4 to 8 weeks
Same day
Property
1 to 4 weeks
Minutes
Motor
1 to 3 weeks
Same day
Pet
Days to weeks
Minutes
The product

What your handlers see

Today, a handler works one claim across six systems. With agents, the claim arrives worked up, in one view, with a source for every finding.

Claims Automation dashboard showing claims handled, flagged claims, handling time and human-approved rateClaims Automation dashboard showing claims handled, flagged claims, handling time and human-approved rate
New claim screen where the form, photos and documents are uploaded and read together as one claimNew claim screen where the form, photos and documents are uploaded and read together as one claim
Cover check screen listing agent findings on cover, deductible, fraud risk and priority, each with its sourceCover check screen listing agent findings on cover, deductible, fraud risk and priority, each with its source
Handler review screen with the worked-up claim, recommended payout and approve or flag buttonsHandler review screen with the worked-up claim, recommended payout and approve or flag buttons

Your claims at a glance

Volume, what is flagged, handling time and the human-approved rate, in one place. The handler sees the queue and the exceptions.

The claim comes in

Form, photos and documents from any channel, read together as one claim. The intake agent opens it and requests a missing document once.

Checked against your rules

Cover, deductible, limits and fraud risk, each finding with its source. Simple claims are routed to a clear decision.

The handler decides

The claim arrives worked up with the evidence attached. Approve a clear case in one click, or take a flagged one. Nothing is paid without a person.

HOW IT WORKS

Agents take the middle. The handler keeps the decision.

Agents read and check
Handler
decides
01
Damage or incident
02
Claim reported
03
Claim assigned
04
Details collected
05
Investigation
06
Evaluation
07
Settle & pay
08
Recovery & audit
01Damage or incident
Agents read and check
02Claim reported
03Claim assigned
04Details collected
05Investigation
06Evaluation
Handler decides
07Settle & pay
08Recovery & audit
Audit-ready by Design

Built for the EU AI Act, run in your own cloud.

Your cover rules

We encode the cover rules, typologies, and approval limits you already operate under.

Evidence-linked reasoning

Every field and every decision in the file points back to the record it came from.

Full decision trail

What the agents found, what they proposed, what your people changed, and who approved.

Built on a certified foundation

Redeploy is a certified Microsoft and AWS partner delivering agentic AI for regulated financial services. The solution is built on Databricks and runs inside your own cloud environment.

Microsoft Solutions Partner, Data and AI (Azure)
Microsoft Solutions Partner, Security
Microsoft Solutions Partner, Digital and App Innovation (Azure)
Microsoft Solutions Partner, Infrastructure (Azure)
AWS Well-Architected Partner Program badge
AWS rising star in the Nordics 2023
AWS Advanced Tier Services Partner badge
Claude Partner Network Certified Services Partner badge
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Frequently Asked Questions

Does the AI pay claims on its own?

No. A handler decides every payment. The agents read, check, and recommend, and nothing is paid without a person.

How is this different from a claims platform or a generic claims-automation tool?

A claims platform runs the workflow and a generic tool captures a document, but the analytical work inside the claim stays manual. Our system applies your own cover rules, priority logic, and approval limits to every claim, and traces every field to a source. That is why the file holds up on review.

What if our core system is bespoke or mixed?

The agents work across whatever core, document, and payment systems you run. They sit outside the core and inside your tenant, so you are not tied to one platform. Your system of record stays in place, and the agents feed a completed, source-traced file into it.

Which claims do you start with?

The simple, high-volume ones: a clear amount, a known cover, standard documents. Complex and contested claims stay with the handler, and arrive already worked up with the evidence attached.

Where does our claim and customer data go?

Nowhere outside your environment. The solution runs inside your own cloud and region, so claim, policy, and customer data never leaves your tenant.